Privacy Policy

Last updated: January 2026

1. Introduction

Bright Travel Solutions Ltd ("we", "us", or "our") operates BTSCARS and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose and safeguard your information when you visit our website or use our services. Please read this policy carefully. If you disagree with its terms, please discontinue use of our services.

2. Information We Collect

We may collect the following categories of personal information:

Identity Data

Name, title, date of birth

Contact Data

Billing address, delivery address, email address, and phone numbers

Transaction Data

Details about payments and the services you have purchased from us

Technical Data

IP address, browser type and version, time zone, browser plug-in types

Usage Data

Information about how you use our website and services

Journey Data

Pick-up and drop-off locations, flight numbers, and travel preferences

3. How We Use Your Information

We use the information we collect in the following ways:

To process and fulfil your booking requestsTo send you booking confirmations and service updatesTo communicate with you about your journey or accountTo improve our website and service offeringTo comply with legal obligationsTo prevent fraud and ensure the safety of our platform

4. Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. We may share data with trusted service providers who assist in operating our website and conducting our business, subject to confidentiality agreements. We may also disclose information where required by law or to protect the rights, property, or safety of BTSCARS, our customers, or others.

5. Cookies

Our website uses cookies to enhance your experience. Cookies are small data files placed on your device. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, some features of our service may not function properly without cookies.

6. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes outlined in this policy, unless a longer retention period is required or permitted by law. When your data is no longer required, it is securely deleted or anonymised.

7. Your Rights

Under applicable data protection law, you have the right to:

Access your personal dataCorrect inaccurate personal dataRequest erasure of your personal dataObject to or restrict processing of your personal dataRequest the transfer of your personal dataWithdraw consent at any time

To exercise any of these rights, please contact us at btsminicabs@gmail.com

8. Security

We implement appropriate technical and organisational measures to protect your personal information against accidental or unlawful destruction, loss, alteration, unauthorised disclosure, or access. However, no method of transmission over the Internet is 100% secure.

9. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. We will notify you of any changes by posting the new policy on this page with a revised date. Your continued use of our services after changes are posted constitutes your acceptance of the updated policy.

10. Contact Us

To exercise any of these rights, please contact us at btsminicabs@gmail.com.